Privacy policy

Who handles your data

Controller: Fresco y Batata, S.L., tax ID B57952210, address C/ Virgen del Carmen, 10 · 07470 Port de Pollença, Illes Balears. "Tierra de Fuegos" is its trading name.

You can write to tierradefuegosmallorca@gmail.com or call +34 627 39 14 80 about anything to do with your data.

What we collect

Only what it takes to seat you and keep you informed:

• Your name, and either an email or a phone number so we can confirm the booking.
• Date, time and number of guests.
• The language you write to us in, so we reply in the same one.
• Anything you tell us about allergies or requests, in the website field or by phone. If you write it on the website, we also store when you ticked the box that lets us use it.
• If you tick the news box, we also store the date and the IP address you ticked it from. That is the proof that the permission came from you. If you leave it unticked, we only note that, without the IP address.

What we use it for, and on what grounds

• Handling your booking and sending the confirmation: to do what you have asked us to (performance of a contract or pre-contractual steps, GDPR art. 6.1.b).
• Taking your allergies or intolerances into account: only if you tell us about them. On the website, by writing them in the note and ticking the box that appears below it; by phone or at the restaurant, by asking us to note them down. That is your explicit consent (GDPR art. 9.2.a). This may be health information, so we use it solely to prepare your visit: the restaurant sees it and passes it to the kitchen. You can withdraw that consent at any time by writing to us.
• Sending you restaurant news: only if you ticked the box, with your consent (art. 6.1.a). You can withdraw it whenever you like and it does not affect your bookings.
• Knowing how many bookings come through each channel: legitimate interest in running the business, using aggregated data that does not identify you.

How long we keep it

Booking data is kept while you are a customer and, afterwards, for as long as needed to deal with possible claims or to meet legal obligations.

The record of your marketing permissions is kept even after you unsubscribe. It sounds odd, but it is necessary: it is the proof of when you said yes and when you said no.

Who else sees it

We do not sell or hand your data to anyone. It is only processed by the companies that provide our services:

• Restoo (Team Interactive, S.L.): the online booking system that the booking buttons take you to. If you book there, Restoo collects your data on the restaurant's behalf, with its own form and its own cookies. You can read its policy at tierradefuegos.myrestoo.net/en/legals#privacidad.
• Supabase: database, with servers in the European Union (Ireland).
• Vercel (Vercel Inc., USA): website hosting. This involves an international transfer of data, covered by the European Commission's standard contractual clauses that form part of its data processing agreement. Vercel is also certified under the EU-U.S. Data Privacy Framework.
• Resend (Plus Five Five, Inc., USA): sending the confirmation emails and the restaurant's alert for each booking. This involves an international transfer of data, with the same safeguards: standard contractual clauses and certification under the EU-U.S. Data Privacy Framework.
• Google (Gmail): the restaurant's mailbox, where that alert arrives. This involves an international transfer of data.
• Fast Web (fast-web.es): the agency that builds and maintains this website, and may access the data to maintain it. It also receives a control copy of each booking alert (name, contact details, day and number of guests, without the allergy note) to check that the alerts go out.

What you can do

You have the right to ask us for access to your data, to have it corrected or deleted, to restrict how we use it, to object to certain uses, and to receive it in a file so you can take it elsewhere.

To exercise these rights, write to us with your request. If you believe we have not handled it properly, you can complain to the Spanish Data Protection Agency (aepd.es).

Stopping the news emails

Every email we send has an unsubscribe link at the bottom. One click and it is done: no forms, no questions.

Unsubscribing from the news does not cancel your bookings, and we will still send you the confirmation for any table you book.

Cookies

This website uses no advertising or third-party tracking cookies. If we add analytics in the future, we will ask you first with a notice you can refuse.